Return & Refund Policy
We offer a hassle-free 15 days return and exchange policy. The same is applicable post-delivery of the product. Please refer to the product page for further details.
For any refunds (post-order delivery), please expect your refund via the original mode of payment usually in 5 to 7 business days. Any returned item must be unused and in its original condition and packaging, with all tags still attached.
Please refer to the product page for accurate exchange, refund & replacement details.
For orders cancelled by the customers before the delivery -
Please reach out to thebello.jewellery@gmail.com
In case the consignment has been dispatched: We will deliver the product back to our warehouse & initiate the refund. In case the consignment has not been dispatched: The refund will happen post-order & customer verification. The company reserves the right to charge payment gateway surcharge (of up to 5%) while initiating refunds; In case the company suspects bulk order or any payment-related fraud, the company may ask the payee for further KYC details. In such cases, the company reserves the right to process payment in a 30-business-day timeline & report to the relevant authorities.
For detailed company T&C’s please refer to: https://thebello/terms_and_conditions
Customers may contact thebello.jewellery@gmail.com for further product/refund/exchange related queries.